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The player from Germany is experiencing difficulties withdrawing his winnings due to incomplete bonus wagering. We rejected the complaint because the player didn't respond to our messages and questions.
А аксессуарыГалстуки и запонкиБабочкиГалстукиЗапонкиГоловные уборыБалаклавыБейсболкиКепкиКомплектыПанамыШапкиШляпыЗащитные маскиЗонтыКанцелярские товарыАксессуары для письмаБлокноты и тетрадиЕжедневникиКарандаши вдобавок ручкиКлючницы равным образом брелокиКошельки равным образом визитницыВизитницыЗажимы для купюрКошелькиОбложки для документовОчкиОправыСолнцезащитные очкиФутляры для очковПерчатки также варежкиВарежкиПерчаткиСпортивные перчаткиРемни в свой черед подтяжкиРемниРюкзакиМешкиРюкзакиСумкиНесессерыПортфелиПоясные сумкиСпортивные сумкиСумки вдобавок чехлы для ноутбуковСумки с ручкамиСумки чрез плечоУкрашенияБраслетыКольца в свой черед перстниЦепи равным образом подвескиЧасыЧасы со стрелкамиЭлектронные часыЧемоданы также дорожные сумкиАксессуарыДорожные сумкиЧемоданыЧехлы для телефоновЧехлы для наушниковЧехлы для телефонаШарфы вдобавок платкиПлаткиСнудыШарфы
The player from Portugal had deposited approximately 22 euros' worth of BNB into an online casino, but the funds were not credited to his account. Despite having provided the necessary documentation, there had been no progress after five days and the player had received no communication from the casino.
The player from Italy is experiencing difficulties withdrawing his funds because the transaction to the preferred payment method has been declined. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
Наконец, третья жалоба – проблемы с выводом денег, иногда деньги списываются со счета, но не выводятся в течение суток.
The player from the United Kingdom had had an issue with a delayed withdrawal process of his €900 winnings from an online casino. His account had been suspended, and despite having provided the requested bank details, the casino had not transferred his winnings.
The Complaints Team advised the player to be patient and wait at least 14 days before submitting a complaint. The player later confirmed that the withdrawal had been received. The complaint was marked as resolved.
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The player from Italy had struggled with a withdrawal process that had been under review since February 10th. Despite having received assurances from the casino's support team that everything was fine, no progress seemed to have been made.
After she communicated with the Complaints Team, the casino had requested additional documents for account verification. After the necessary documents were provided, the casino had processed the refund. The player confirmed the receipt of her remaining winnings. Thus, the issue had been resolved successfully.
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The player from the Netherlands has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.